Persepsi Perawat Terhadap Komunikasi SBAR Saat Bedside Handover pada Salah Satu Ruang Rawat Inap Rumah Sakit di Banda Aceh
Keywords:
Effective Communication, SBAR, Bedside HandoverAbstract
Effective communication is one of the 2nd International Patient Safety Goals (IPSG) indicators. One of the effective communication methods in bedside handover is SBAR (Situation, Background, Assessment, Recommendation). SBAR communication during bedside handover is important to implement because it can prevent errors in patient handling and can describe a well-coordinated unitary relationship from the entire health team. This case study aims to observe the application of SBAR communication by nurses during bedside handovers in the ENT/eye/skin and genital inpatient room at RSUD dr. Zainoel Abidin Banda Aceh. The collection of this case study was carried out using the SBAR communication questionnaire on 15 nurses as respondents who were taken based on accidental sampling. The results of this case study found that 11 nurses (73.3%) were in the good category and 4 nurses were in the unfavorable category (26.7%) at each stage of SBAR communication including situation (53.3%), background (86.7%), assessment (66.7%), and recommendation (93.3%) stages. It is suggested that SBAR communication can be used optimally in the nursing process and to improve patient safety.
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