Analisis Faktor yang Mempengaruhi Efektivitas Pelayanan Kesehatan di Puskesmas

Abstract

The Community Health Center (Puskesmas) is a health service institution that has a strategic role in providing basic health services at the community level. The purpose of this study was to provide information regarding the factors that influence the effectiveness of health services in a health center. Methods This research was conducted using the Systematic Literature Review (SLR) method, namely the method of assistance, evaluation, and interpretation of all available research that is relevant to the topic being resolved. From the results of this study it can be seen that there are several factors that can influence the effectiveness of health services at the puskesmas, namely facilities and infrastructure, capital, human resources, and public awareness. These factors are interconnected and can influence each other in influencing the effectiveness of health services at the puskesmas. In improving the effectiveness of health services in puskesmas, it is necessary to pay serious attention to these factors. Support from the government, stakeholders and the general public can help improve the condition of facilities and infrastructure, obtain adequate capital, increase the number and quality of human resources, and increase public awareness of the importance of health.