Pemanfaatan Teknologi Digital Dalam Peningkatan Pelayanan Kesehatan

Abstract

With the advancement of digital technology, various sectors, including the healthcare sector, have undergone significant changes. Digitalization has become an integral part of improving the quality of public healthcare services, expanding accessibility, and accelerating service processes in recent decades. The government, as the main authority in the healthcare sector, continues to strive to enhance service efficiency through the use of digital-based technology. This study aims to examine the utilization of technology in healthcare services as a step towards sustainable and inclusive healthcare. The method used in this research is a literature review, analyzing eight journals that discuss the use of technology in the healthcare sector. The findings show that digital technology has great potential to improve the efficiency and quality of healthcare services, including speeding up administrative processes, enhancing diagnostic accuracy, and expanding service access to remote areas. Furthermore, digital technology can also facilitate the provision of more affordable services for all levels of society. This study provides insight that the implementation of technology in the healthcare sector can be the key to creating a more inclusive, efficient, and sustainable healthcare system.